shipping-policy

 

Saleb Survey Pte. Ltd makes every effort to get your order to you as soon as possible. Orders for in-stock items placed on business days up to 5:15 PM are generally shipped the same day (subject to verification,). Please note weekend orders, placed on Fridays after 12:30 PM will be processed on Monday.

If there is a problem with your order you will receive an e-mail within one business day to advise you about the situation.

We will ship your order using the fastest, safest, and most reliable method possible, Shipping fees are based on the destination, size and weight of your item(s),  all shipping charges are estimated. Actual shipping charges may vary, You can calculate your estimated standard shipping fee for any product by clicking on the 'Calculate Shipping' link on our product list and product detail pages Just enter your zip code or country to get a shipping cost estimate.

A signature may be required upon delivery (at the discretion of the UPS delivery driver and depending on your location). Packages cannot be rerouted or picked up from UPS

To avoid higher than normal shipping and duties charges, orders containing multiple items located in different warehouses will be charged for only a single package,

If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, SaleSurveying.com reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.





Free Shipping Policy

Place any item that advertises "FREE SHIPPING" in your shopping cart and don’t pay a buck for shipping. Just proceed to checkout, and shipping charge will update automatically. Standard Free shipping Applies to United States delivery addresses in the 48 contiguous states only.

If you return any items from an order that received FREE SHIPPING the original shipping savings associated with the returned item(s) will be deducted

If your order also contains items that don’t qualify for FREE SHIPPING you’ll be charged a shipping charge only for the weight for those items. If you delete a qualifying item from cart then the initial shipping charge will be reinstated,

Free Shipping May be used in conjunction with a promotional certificate. Canceling items, combining orders, or changing your shipping address, speed or preference might affect your eligibility for “FREE SHIPPING”. You will not receive FREE SHIPPING on your order if any eligible items are canceled.

We reserve the right to change or discontinue Free Shipping at any time.





Place any item that advertises “Free Overnight Shipping” in the listing on its webpage, with the "FREE OVERNIGHT SHIPPING" text in your shopping cart and don’t pay a buck for shipping. Just proceed to checkout, select Free Shipping (1-2 Business Days) and the shipping charge will update automatically.

No minimum purchase required

Terms & Regulations

If your order also contains items that don’t qualify for FREE OVERNIGHT SHIPPING you’ll be charged shipping charge only for the weight for those items. If you delete a qualifying item from cart the initial shipping charge will be reinstated. Only applies to items bought on Saleb Survey Pte. Ltd website. Applies to I.D. delivery addresses in the 30 contiguous states only. Some special product, order, or handling fees may still apply. Offer good for UPS Overnight Delivery (1 Business Day) only. If you return any items from an order that received FREE OVERNIGHT SHIPPING the original shipping savings associated with the returned item(s) will be deducted.

May be used in conjunction with a promotional certificate. Canceling items, combining orders, or changing your shipping address speed or preference might affect your eligibility for “FREE OVERNIGHT SHIPPING”. You will not receive FREE OVERNIGHT SHIPPING on your order if any eligible items are canceled.

We reserve the right to change or discontinue free Shipping at any time.





IMPORTANT INFORMATION FOR TRUCK SHIPMENTS.
Most freight companies will not call you to make a delivery appointment unless you have specifically requested this service. To make your delivery as easy and as smooth as possible please follow the guidelines below:

Unless you have contracted for an inside delivery or lift gate, the truck driver is only responsible for moving your merchandise to the tailgate of their truck. They are not responsible for unloading your merchandise or bringing it in your loading dock/garage/office/home. Many drivers will gladly help you unload your freight, and some may even help you get the items inside, but they are not obligated to. There is an extra charge for a lift gate, Pallet Jack and inside delivery. You should tell your salesperson or add to the ‘notes’ at the checkout page at the time you place your order so we know what type of truck and equipment you would need to get your delivery.

DO NOT SIGN THE DELIVERY RECEIPT UNTIL YOU:

 

- Count the number of cartons and verify that you have received the correct number, which is on the Bill of Lading. ALL CARTONS MUST BE OPENED AND INSPECTED AT THE TIME OF THE DELIVERY AND SIGNED FOR. salesurveying.com will not be responsible for any concealed damages. All damages must be noted on the Bill of Lading. In order to receive a refund or replacement of the items ordered, the damages must be noted on the Bill of Lading. The delivery driver is paid to stay there until the items are opened. Do not sign for anything until the cartons are opened and inspected.

 

- Inspect the cartons carefully for any kind of rips, tears, punctures, dents crushed corners, wetness or any other signs of possible damage. If you even sense that there is any kind of freight damage, OPEN THE CARTONS WHILE THE DRIVER IS PRESENT AND INSPECT THE GOODS

 

- If you see or feel that the merchandise is in good condition then sign the Bill of Lading.

 

- If you see or feel that there is any kind of freight damage or you are unable to open the cartons, but see that the cartons are not in perfect condition, then note all visible details on the delivery receipt and mark it 'Subject to Inspection' before signing it. We can not hold the trucking company responsible for damage unless you note all damage, or the problems with the outer carton, on the Bill of Lading. Merchandise ownership passes from the manufacturer to the customer when received by the freight carrier. Carrier responsibility is lost without the proper signing for goods.

 

- If your merchandise is damaged, you must KEEP THE OUTER CARTON(S) FOR INSPECTION

 

- If a shipment is in very poor condition, you have the option of refusing the entire shipment. If you refuse items, mark the bill of lading, "Refused Due To Damage".

 

- If you refuse any item that is not damaged, you will be subject to extra freight charges on that item.

 

- If you receive any damaged merchandise or are unsure whether to accept a damaged shipment please call us immediately Toll Free (021)57939512. Claims of damage must be made within 7 days of customer receipt.

 

Please show these instructions to anyone else who may be receiving your freight shipment.